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Privacy Practices in Kentucky

Last Updated: 10/25/2026

Details We Collect When You Request Pest Service

Last updated: October 2026

When you contact Kentucky Pest Pros, we may collect your name, phone number, email address, and the Kentucky service address where you need help. If you submit a website form, we receive the details you choose to include, such as the pest you have seen, areas of concern, and preferred appointment times. We may also keep appointment, treatment, and communication records so our team can respond to your request and coordinate service.

Our website may collect basic technical information, including browser type, device details, pages visited, and general usage activity. This information may be gathered through analytics tools and similar technologies.

Please avoid including sensitive personal information in a service request unless it is needed to address your concern. The information we collect depends on how you contact us and use our website.

How Customer Details Support Your Service

Kentucky Pest Pros uses the information you provide to answer questions, prepare service requests, schedule appointments, and communicate about a visit. We may use your service address and pest details to understand the work requested and help our team plan an appropriate response. Contact information may also be used for appointment confirmations, service updates, payment processing, and reminders related to your service.

We use website activity information to understand how visitors use our pages and to maintain site functionality. We may also use records to handle customer support questions and meet applicable business or legal requirements.

Kentucky Pest Pros does not sell your personal information. We share information only as needed to carry out requested services, support necessary business functions, or comply with law.

We do not use the information collected through this policy to make promises about results or service outcomes.

Service Providers That Help Run Our Website

Kentucky Pest Pros may use third-party tools in categories such as scheduling, payment processing, and website analytics. These providers may handle information needed to perform their specific functions, such as helping arrange an appointment, process a payment, or report general website activity. We do not control how an outside provider manages information on its own systems.

Each provider has its own privacy policy and practices. We encourage you to review those notices when you use a scheduling or payment feature that takes you to an outside service.

Information shared with a provider is limited to what is reasonably needed for the relevant task. We do not list or promise the use of any particular vendor here, since the tools supporting a website or business process can change.

Questions about information handled directly by Kentucky Pest Pros can be sent to us using the contact details in this policy.

Cookies for Basic Site Functions and Measurement

Our website may use cookies or similar browser storage to support basic functionality and understand general site use. These technologies can help pages work properly and provide analytics, such as which pages visitors view or whether a page is functioning as expected. Analytics information is used to assess and maintain the website, not to identify you personally from your browsing activity.

We do not use cookies for ad tracking. You can use your browser settings to block cookies, remove stored cookies, or receive a notice before some are saved.

If you disable cookies, parts of the website may not work as intended. Browser controls vary, so check your browser’s help instructions for details.

This policy describes our website’s basic functionality and analytics use; a third-party service may have separate practices when you use its tools.

How Long We Keep Service and Inquiry Records

Kentucky Pest Pros keeps information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document work performed, respond to later questions, and meet applicable warranty, recordkeeping, or compliance needs. The time needed can vary based on the type of service and any legal obligations that apply.

We generally keep form submissions and related messages while a request is being handled and until the matter is resolved. Some records may remain afterward when needed for legitimate business or legal purposes.

You may ask us to delete information, and we will review the request and remove eligible data when we can. We may need to retain certain records where the law requires it or where they are needed to document service or address a dispute.

When information is no longer needed for these purposes, we take reasonable steps to delete or dispose of it.

Ask to Review, Correct, or Delete Your Information

You may contact Kentucky Pest Pros to ask what personal information we have about you, request a correction, or ask us to delete it. To help us locate the right records, include enough detail to identify your request, but do not send sensitive information unless we ask for it.

We may need to verify your identity before acting on a request. Some information may need to be kept for legal, service, or recordkeeping reasons; if so, we will explain that where appropriate.

For privacy questions or requests, call (855) 681-0299 or email info@kentuckypestpros.top. You may also write to Kentucky Pest Pros, 300 E Main St, Suite 300, Lexington, KY, United States. We will use the details you provide to respond to your inquiry. Please contact us if your contact information changes or if you believe information we hold is inaccurate.